Dear Friend,

Sorry to hear that you still haven't receive your package!

Your package was sent out with care via sigapore Post on Dec 18th, usually it would take 14-20 working days(2-4 weeks) to Russia.

Considering that it has been more than one month since we sent out your package, if you like, we could refund you first, then after you received it, we hope you can kindly pay back!

Or, if you still need the product, we also can resend you the item, anyway, we would love to respect your decision!

Hope you hold your negative feedback and give us the chance!

Thanks for your understanding and cooperation in advance!

Wish you have a nice day!